Frequently Asked Question

What products do you offer?

One Five Optics is an independent online retailer and an authorized reseller of BARSKA spotting scopes.

Our current offering is the BARSKA Level 20–60x 65 mm Waterproof Angled Spotting Scope, model AD12356. Its product page provides images, model information, specifications, price, availability, and ordering details.

One Five Optics is a retailer, not the manufacturer or owner of BARSKA. The BARSKA name, trademarks, logos, and product names belong to their respective rights holders.

Our collection is presented to allow straightforward browsing and informed purchase decisions through accurate and consistent product information.

How can I place an order?

Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.

What payment methods do you accept?

We accept payments through Ach Direct Debit, American Express, Mastercard, Shop Pay and Visa.

How long does shipping take?

Orders are processed within 1–2 business days and delivered within 3–7 business days via UPS within the United States. Free shipping applies to all orders.

Do you offer international shipping?

No, We only ship to United States now but in future will look to expand to other countries.

What happens if my payment is declined?

If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.

What is your return window?

Customers in the United States may return eligible items within 30 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.

Who pays for return shipping?

If you receive a defective, faulty, or incorrect item, One Five Optics covers the return shipping cost. If you change your mind or ordered the wrong product, you are responsible for the return shipping cost. Shipping fees paid at checkout are non‑refundable.

Do you charge restocking fees?

No, One Five Optics does not charge any restocking fees.

How long do refunds take?

Once your return is received and approved, refunds are processed within 10 business days. Refunds are always issued back to the original payment method used at checkout.

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